User

Janet

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Total activity 352
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Articles

Recent activity by Janet

  • Troubleshooting Speaker Issues

    If you cannot hear other participants in a meeting, follow these steps to troubleshoot the issue. Ensure your speaker is turned on. If you see the speaker icon in the top-left corner is turned off...

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  • How do I make a return?

    You have up to 30 days from ship date to return items purchased at ZenShop.   You can return any item you've purchased in-person to one of our many stores nationwide.  or If you wish to start a ret...

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  • Garment fitting issues

    Sometimes, Garments might be of the wrong size or labeled incorrectly. If you receive a garment that does not fit right. Please reach out to our support team. They will be happy to replace the item...

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  • Extra Care Extended Warranty

    Extra Care extended warranty is repair coverage that kicks in after the typical manufacturer warranty has expired. Extra Care extended warranty will cover most major breakdowns. An extended warrant...

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  • Black Friday Deals

    All Black Friday Deals will include free delivery and be guaranteed delivery by Christmas Day.  No cash refunds will be issued for products bought on Black Friday, only credit notes. 

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  • What should I put in the description field when placing a request?

    You can use bulleted lists to highlight content:  Highlight #1 Highlight #2 Highlight #3 Text can be formatted however you choose. Even Colors! You can also include images and video.  

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  • How do I change my password?

    If you can't login and need help resetting your password, we can help by sending you a link to rest it. Visit Forgot Password  Enter either the email address or username on the account Select Subm...

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  • Anfahrt zum Zoo

    Seit dem 06.05.2020 dürfen wir wieder für Sie öffnen. Beachten Sie jedoch, dass Sie für Ihren Zoo-Besuch ein gültiges Ticket (Tages- oder Jahreskarte) UND eine kostenlose Zutrittsberechtigung...

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  • Delivery Options

    Delivery options are only on Monday to Friday

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  • Delivery Cost for Zafra Customers

    Agents should fill out this template when they want to create knowledge from a ticket. Title Subtitle about the article   Paragraph 1 This info doesn't exist on our HC!   Paragraph 2 This is more i...

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